Comments on: My Sunday (December 7, 2008) Morning

By: lizzie

lizzie — Thu, 18 Dec 2008 02:24:49 +0000

hay naku!ewan ko ba kung bakit ganyan sa atin…when i went back after my holiday vacation last year, people in a certain airline company didnt know the exact baggage weight needed to fly here…and they let you wait for quite awhile which could cause delays..gosh..and most of the time, we are being treated nicely in foreign lands than in our so called “homeland”…and those “hired hands” would look at you from head to toe as if they could measure your wealth in that way…hmmp!

By: wendy

wendy — Tue, 16 Dec 2008 04:09:06 +0000

amen to all… i think i would have to agree that we have better customer service there in korea. though, we have some excellent ones in the Philippines, too. sad to note lang that the excellent customer service is not the norm, it is the exemption.

and thess… it still infuriates me why they require the presentation of the copy of the card. they have nothing to do with it. it is between the credit card holder and the credit card company also… yap… Cebu Pacific does not require the presentation of the card…

By: thess

thess — Sat, 13 Dec 2008 10:31:57 +0000

hi weng.. sorry for such a late post, ngayon lang nagkatime. I am so surprise of how badly you were treated. It blew my gasket off just reading your experience. I tried to be not atagonistic of anything unprofessional during my entire stay sa Pinas last year, but surely… I had my moments, too. Not just as bad as yours. Hopefully the rest of your stay will be smoother, especially with the Holiday spirit everywhere. I noticed the Iloilo airport is way friendlier than Manila (no offense). Speaking of e-tickets, Cebu Pacific is more user-friendly than PAL. I booked a ticket to Davao online, and my sister and niece only need to show the e-ticket number and their identification. No further copy of my credit card. Besides requiring copy of credit card for an e-ticket is not safe as far sa Identity Theft is concerned. Philippines should be aware of that by now. Your experience is a lesson for me not to book in PAL in the future.

Again… I wish you a happy and ful-filled holiday.. especially to your little dynamo.

By: jaz

jaz — Fri, 12 Dec 2008 12:41:47 +0000

hehe….never been in a PAL flight for God knows how long. Since cebu pacific made its debut, i took all my domestic flyts with ‘em.

Luckily I never had any bad experience like the one u went through, but for some reason I just really don’t like some of PAL stewardess’ attitude, same as the attitude of those peeps at the check-in counter.

so rather than spoil my trip, i just try my best to avoid ‘em.

betch is right, you are so nice~ hehe. if t’was me……ugh! i hate to EVEN think wut wud happen next. :p

jaz´s last blog post..Everthing you need from a paid starter hosting plan… for free!

By: cher

cher — Fri, 12 Dec 2008 07:55:45 +0000

i agree with betchay, customer service in korea is excellent.....kkk... a lot different with what we have back home. cher´s last blog post..Let it Snow, Let it Snow

By: jehan

jehan — Thu, 11 Dec 2008 12:50:10 +0000

oh ate, whenever i get treated this way, i really prevent myself from crying (kase iyakin ako) coz i dont want to give them the satisfaction that they made me cry or that they are the winner in the situation. living in manila has made me a fighter talaga. but in your situation, i know how hard it would be to prevent yourself from crying din talaga... maybe, the two (hardened) women involved are single? as they don't understand the heart of a mother? nor how difficult it is to travel with a toddler? di na lang inisip yung bata... kahit para na lang sana sa bata... and in this world where the customer is king, king lang kapag may pera? most often than not, kung sino pa yung nage-economy yun pa yung may pera actually... i also hope an action will be taken on this, and that you should also be given, in written explanation, how they did it, hehe... para man lang ma-ease (kahit konti) yung panggi-gigil mo sa kanila if naiisip mo yung nangyari... jehan´s last blog post..My Winter Wonderland...

By: betchay

betchay — Wed, 10 Dec 2008 15:53:13 +0000

bad CS… siguro one of the things that i really like about living here in korea is the excellent customer service and public service i get from government offices… i never in my 5 years here so far had been treated badly in any shop or govt office… whereas, when we went home in april 2007, i had an argument with a nurse in a hospital and i was put-off by another nurse who was texting while i was talking to her… hay naku, you are so nice!