Little Dynamo and I are off to Iloilo for our pre-Christmas holidays with my parents on December 7. My father informed me that there is a cheaper way to purchase tickets from PAL. Online purchase. Even if I am already holding a non-revenue ticket for myself at 75% off the regular price, this one’s a good grab at a one-way price of Php788.00.
I excitedly got into the PAL website (www.philippineairlines.com). There goes the PAL promo called EconoLight Fare. I filled out the required information and I waited… and waited… and waited. The screen, after all, says: “This may take a while so please be patient”. For more than five minutes, I was staring into this screen:
Duh! I received the notification: “Your session has expired. It means that you did not perform any action within several minutes”.
This did just not happen once.
So much for efficiency and customer convenience.